Delete your Moxxio account
You can delete your account in the app, or ask us to do it by email.
Delete in the app
- Open Moxxio and go to the Profile tab.
- Scroll to Danger Zone and tap Delete Account.
- Tap Request Deletion to confirm.
Your account is permanently deleted 30 days later. Until then you can change your mind: tap Cancel Deletion Request on the Profile tab.
Request deletion by email
If you can't use the app, email support@moxxio.com with the subject "Account deletion request". Send it from the email address you signed in with, or include that address in your message, so we can find your account. We will permanently delete your account and data within 30 days.
If you never signed in, your account is tied to your device, so delete it from the app.
What gets deleted
- Your profile, goals and settings
- Your food logs, meal history and daily summaries
- Your weigh-ins
- Your food photos
- Your sign-in account
Once your account is deleted, this data can't be recovered.
Subscriptions
Deleting your account does not cancel a Moxxio subscription. Cancel it in your App Store or Google Play subscription settings so you aren't charged again. Purchase records held by the App Store, Google Play and RevenueCat, which handles our subscriptions, aren't removed when you delete your account.
Questions
Email us at support@moxxio.com. See our privacy policy for how we handle your data.